Shipping Policy

Overview

Welcome to Lit Clothing's Shipping Policy. This policy outlines the terms and conditions regarding the shipping of products purchased from our online store. By placing an order with us, you agree to the terms set forth in this policy.

Shipping Destinations

We offer shipping to the following destinations:

  • Domestic (within UK)
  • International (specific countries listed at checkout)

Processing Time

  • Order Processing: Orders are processed within 1–3 business days after payment confirmation.
  • Business Days: Our business days are Monday to Friday, excluding holidays.

Shipping Rates & Delivery Times

  • Standard Shipping:
    • Domestic: Delivery Time  3-5 business days Shipping 
    • International: Delivery Time  7–14 business days
    •  Express Shipping:
    • Domestic: Delivery Time  1-2 business days
    • International: Delivery Time  3–7 business days

Shipping Carriers

We use reliable shipping carriers to ensure your order reaches you safely and on time. Our primary carriers include:

  • Evri
  • UPS
  • FedEx

Order Tracking

Once your order is shipped, you will receive an email with a tracking number and a link to track your shipment. Please allow 24–48 hours for the tracking information to update.

Shipping Restrictions

  • Some items may be subject to shipping restrictions due to size, weight, or destination.

Customs, Duties, and Taxes

  • International orders may be subject to customs duties and taxes, which are levied once a shipment reaches your country.
  • Lit Clothing is not responsible for these charges, and they must be borne by the recipient.
  • Please check with your local customs office for more information on these charges.

Delays and Issues

  • Delays: Delivery times are estimates and not guaranteed. Delays may occur due to weather, customs, or other unforeseen circumstances.
  • Lost/Damaged Shipments: If your order is lost or arrives damaged, please contact us at lit@hivisgear.co.uk within 7 days of the expected delivery date.

Address Changes

  • If you need to change your shipping address after placing an order, please contact us immediately at lit@hivisgear.co.uk
  • Address changes can only be made before the order is shipped.

Contact Us

For any questions or concerns regarding your order or our shipping policy, please contact us at:

  • Email: lit@hivisgear.co.uk
  • Phone: +44 7828 382291
  • Business Hours: Monday to Friday, 9am to 5pm (UK Central time)

Thank you for shopping with Lit Clothing. We appreciate your business and strive to provide the best service possible